Refund & Return Policy

Refund & Return Policy

Effective Date: 02/09/2025

At Rishabh Enterprises, we take great care to provide you with premium-quality fabrics. We want you to be fully satisfied with your purchase. If for any reason you are not happy, please review our refund and return policy below.

1. Returns & Exchanges

  • Eligibility: Returns are accepted only for unused, unwashed, and uncut fabrics in their original condition and packaging.

  • Non-Returnable Items: Fabrics that have been cut, customized, or altered as per your order cannot be returned.

  • Time Frame: You must request a return within 7 days of receiving your order.

2. Refunds

  • Once your return is received and inspected, we will notify you about the status of your refund.

  • Approved refunds will be processed within 5–7 business days to your original method of payment.

  • Shipping charges are non-refundable.

3. Exchanges

  • We allow exchanges for eligible items if the fabric received is defective, damaged, or incorrect.

  • Please contact us within 48 hours of delivery in case of issues.

4. Cancellation Policy

  • Orders can be cancelled within 24 hours of purchase before the fabric is cut or processed.

  • Once the order is processed, cancellation requests cannot be accepted.

5. Shipping for Returns

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable courier service as we cannot guarantee receipt of returned items.

6. How to Request a Return

To initiate a return, please contact us at:

📧 Email:
📞 +91 9810276464 | +91 9810290777 | +91 9599928008

Provide your order number, reason for return, and photos (if applicable). Our team will guide you through the process.

7. Note

As fabrics are often cut-to-order, we kindly ask customers to double-check measurements, color, and fabric type before placing an order.